Your delivery (in the UK) will be done up until your kerbside. From there you will have to arrange your oven to be moved to your preferred location yourself. The Jamie Oliver woodfired ovens are quite heavy, but if you take the oven out of the box you can install four handles on your oven, and you can move your oven with four persons to the desired location. Please be aware to have at least four persons ready to help you move your oven.
Sometimes it might happen that you have not received an orderconfirmation of your order. This can happen if your emailserver does not recognize our confirmation. This will not influence your order. If this happens, please send us a message with your name and emailaddress, then we will send you your order confirmation again manually.